Account Hacked, what to do? - Guild Wars Forums

I Hate Chips · Nov 21, 2010, 02:15 PM // 14:15

About 2 years ago I quit guildwars because my account was hacked. It was a friend of mine for about a half year on guildwars, and then he asked him to complete a mission with me, he didnt have time at that specific moment so he asked me my account so he could finish it while I did something else. When I wanted to log-in he changed my email-adress and password. I quit guildwars and half year ago I bought a new pack of guildwars. I got all the keys of the old ones, bought them in a shop. But is there a possibility that I can get them back?
Please help me, would be nice to have my old account back

Deviant Angel · Nov 21, 2010, 02:27 PM // 14:27

There wasn't any hacking involved since you gave him your login information.

I Hate Chips · Nov 21, 2010, 02:40 PM // 14:40

Quote:

Originally Posted by Deviant Angel

There wasn't any hacking involved since you gave him your login information.

Okay true that, but that still isn't giving me an answer.

Deviant Angel · Nov 21, 2010, 02:46 PM // 14:46

Contact support. That's all you can do.

I doubt you will get your account back, but it can't hurt to try.

Ghengis Kwell · Nov 21, 2010, 03:13 PM // 15:13

If you do contact support you will need to show proof that you own the game , so you will need to take photos of your activation keys for all the expansions you own and send them along as well .

Eisha · Nov 21, 2010, 04:39 PM // 16:39

I had my account blocked because I got hacked 4 times in a short time period, they refused to open it for 7 months, I wrote down all the acces keys, my name, character names and all information, it got opened, I managed to get my brothers account open too, same thing happened to him.

End · Nov 21, 2010, 04:53 PM // 16:53

Try not to mention to support that it was a "friend" who took your account. It will just make them be slower cause it's your own fault.
Also, Never give you password to anyone you don't live close enough to, to hop over to their house and punch them.

Chrisworld · Nov 21, 2010, 05:22 PM // 17:22

Quote:

Originally Posted by End

Try not to mention to support that it was a "friend" who took your account. It will just make them be slower cause it's your own fault.
Also, Never give you password to anyone you don't live close enough to, to hop over to their house and punch them.

They'll just put it at the back of the queue, then when they do get to it, they'll say "sorry, cant help you" and your dead in the water in terms of GW.

I wouldn't even give my password to best friend if he lived WITH me. It just creates security. If someone wants your password to anything you own, it's time you set some things straight with them.

End · Nov 21, 2010, 05:37 PM // 17:37

Quote:

Originally Posted by Chrisworld

They'll just put it at the back of the queue, then when they do get to it, they'll say "sorry, cant help you" and your dead in the water in terms of GW.

They actually helped out a friend of ine whos account was hacked by her boyfriend...or I guess wasn't her boyfriend after that but yeah...she had given him her pass him saying it was so he could run her char through the underworld for her hom. Took about a month but they finally gave her the account back.

*Darcy* · Nov 21, 2010, 05:37 PM // 17:37

They are never in a rush to restore accounts lost through owner error. You can't blame them. They have enough work restoring the ones genuinely hacked.

So, as stated, don't mention giving someone your password. Just send them the proofs of ownership when they ask for them and remember to be polite. Being obnoxious is another way to live at the back of the fix-it queue.

I Hate Chips · Nov 21, 2010, 06:35 PM // 18:35

k thanks all got enough information

close thread please

Nov 21, 2010, 02:15 PM // 14:15	#1
I Hate Chips Krytan Explorer Join Date: Aug 2009 Location: Why do you want to know where I live? Pervert..... Guild: [TRL] Profession: Me/A	Account Hacked, what to do? About 2 years ago I quit guildwars because my account was hacked. It was a friend of mine for about a half year on guildwars, and then he asked him to complete a mission with me, he didnt have time at that specific moment so he asked me my account so he could finish it while I did something else. When I wanted to log-in he changed my email-adress and password. I quit guildwars and half year ago I bought a new pack of guildwars. I got all the keys of the old ones, bought them in a shop. But is there a possibility that I can get them back? Please help me, would be nice to have my old account back

Nov 21, 2010, 02:27 PM // 14:27	#2
Deviant Angel Krytan Explorer Join Date: Apr 2006 Location: On a boat! Guild: Homeless. Profession: Mo/	There wasn't any hacking involved since you gave him your login information.

Nov 21, 2010, 02:46 PM // 14:46	#4
Deviant Angel Krytan Explorer Join Date: Apr 2006 Location: On a boat! Guild: Homeless. Profession: Mo/	Contact support. That's all you can do. I doubt you will get your account back, but it can't hurt to try.

Nov 21, 2010, 03:13 PM // 15:13	#5
Ghengis Kwell Baby Maker Join Date: Jun 2007 Location: UK Guild: Sent Fromhell Profession: D/W	If you do contact support you will need to show proof that you own the game , so you will need to take photos of your activation keys for all the expansions you own and send them along as well .

Nov 21, 2010, 04:39 PM // 16:39	#6
Eisha Ascalonian Squire Join Date: Jul 2009 Location: Kamadan AED1 Guild: Poo Pugs Plan [?????????] Profession: Mo/	I had my account blocked because I got hacked 4 times in a short time period, they refused to open it for 7 months, I wrote down all the acces keys, my name, character names and all information, it got opened, I managed to get my brothers account open too, same thing happened to him.

Nov 21, 2010, 04:53 PM // 16:53	#7
End Forge Runner Join Date: Jan 2008 Location: Rubbing Potassium on water fountains. Guild: LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember) Profession: N/A	Try not to mention to support that it was a "friend" who took your account. It will just make them be slower cause it's your own fault. Also, Never give you password to anyone you don't live close enough to, to hop over to their house and punch them.

Nov 21, 2010, 05:37 PM // 17:37	#10
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	They are never in a rush to restore accounts lost through owner error. You can't blame them. They have enough work restoring the ones genuinely hacked. So, as stated, don't mention giving someone your password. Just send them the proofs of ownership when they ask for them and remember to be polite. Being obnoxious is another way to live at the back of the fix-it queue.

Nov 21, 2010, 06:35 PM // 18:35	#11
I Hate Chips Krytan Explorer Join Date: Aug 2009 Location: Why do you want to know where I live? Pervert..... Guild: [TRL] Profession: Me/A	k thanks all got enough information close thread please